Amazon UK rankings restored

[erastes]

Frost Fair is at number 1, oddly!

Dear Customer,
Further to our telephone conversation yesterday the 14th April I can confirm that the sales ranking for your four titles 'Standish (Paperback)', 'Transgressions: An M/M Romance (Paperback)', 'Frost Fair (Paperback)' and 'Trilogy No. 111: Speak Its Name (Paperback)' has now been reinstated.
Our technical team have advised that the issues which caused this error should be resolved for all affected titles on our website shortly. I apologise for any inconvenience caused.
If you have any further queries, do not hesitate to contact us via the link below:
http://www.amazon.co.uk/gp/help/contact-us/general-questions.html
Or alternatively, you can contact us via our freefone number to discuss the matter over the phone:
Customer Service can be reached from Monday to Saturday,
8:00 am -- 6:00 pm (GMT)
Phone:    0800 4961081     (from within the UK)
         00442070847911    (outside the UK)
Thank you for choosing amazon.co.uk
Please let us know if this e-mail answered your question:
If yes, click here:
http://www.amazon.co.uk/rsvp-y?c=tcueqfdf3474198549
If not, click here:
http://www.amazon.co.uk/rsvp-n?c=tcueqfdf3474198549&q=ukff
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our website.
Warmest regards
Lorna E
Amazon.co.uk
We're Building Earth's Most Customer-Centric Company

Comments

[sleveen.livejournal.com]

WOOOOOOOOOOOOO HOOOOOOOOOOOOOOOOOO!!!
Congratulations!!! That is AWESOME!

[julieannette.livejournal.com]

Oh good!!!

[lexin.livejournal.com]

All good to hear - especially that Frost Fair is at #1!

[clarelondon.livejournal.com]

Good God, a PHONE NUMBER!!! The times I've given up trying to get through to them on other issues...

[vashtan.livejournal.com]

Congrats! Well done! (Just reading Frost Fair)

[erastes.livejournal.com]

Thank you! and eee!

[erastes.livejournal.com]

I posted a page of numbers the other day! If you keep on with the did this answer your query and click "no" there's generally a button where they call you.

[erastes.livejournal.com]

Thank you! Odd, though.

[erastes.livejournal.com]

Yes, very pleased. Thanks!

[erastes.livejournal.com]

Yes - thank you! and Happy Birthday to You!

[sleveen.livejournal.com]

Thank you! Hubby gave me some lurvely gifts.:D

[aphephobia.livejournal.com]

*snorts* You've give us a phone number...

I want them to explain what the "technical issue" was. Because unless it's "Our AI was so advanced that it made our computers bigots" or "We fucked up and got hacked," I'm still thinking it was their own damned fault and someone had some biases.

That said, I'm so glad you got those ratings: congratulations.

(Fishpond emailled today: apparently my copy of Transgressions is "in transit." W00t!)

[erastes.livejournal.com]

I hope you like it when you get it!

:)

[crawling-angel.livejournal.com]

[ginnhale.livejournal.com]

It's not at all odd that Frost Fair is #1. Good writing rises to the top!

As far as amazon goes, I'm still thinking that the "issue" is flat out bigotry and they damn well better "resolve" that.

[erastes.livejournal.com]

*snorts* That's wonderful!

[erastes.livejournal.com]

Coming from you, that's very flattering, thank you Ginn!

[crawling-angel.livejournal.com]

Massive Trumpets, or what? LOL

[erastes.livejournal.com]

TRUMPETS!