erastes

Just spent two bloody hours in the dole office being treated like a fucking criminal because I didn’t receive my appointment letter until the day of the appointment and so consequently missed it. I was grilled like something out of NCIS and then had to fill in about 20 forms – all this done by some flossie who CLEARLY had no fricking clue what she was doing, and had to go and enlist help about six times. And kept saying “So you are saying that you didn’t receive this letter.” ARGH. Then I had to wait for over half an hour while an adjudicator decided whether my “excuse” was “just” (surprise surprise, he did) and then finally I could sign on.

Then I made the mistake of (despite having been told that it was the best place to raise it) telling the said flossie about my carer application. She knew ABSOLUTELY nothing about the logistics of this, didn’t know who handled it, or who to contact (despite me having found a helpful booklet on her desk while she was off on one of her help missions) or what benefits I could claim or who to go to for help.

How is this more efficient? TWO HOURS!!!

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