How to see me leaving…

[erastes]

I don’t  like being told—or guilted out—to do things.  I received two emails in two days—one from a ebook selling site complaining that I’d bought books and hadn’t done reviews for them, and the other from a Wiki site saying I’d better pay for the use of it.

So I’ve deleted my membership to both sites.  Grrrr.

And this?  SO NEEDS LOL-CATTING.

 

Comments

[chris-smith-atr.livejournal.com]

"I haz got fireppl! Wot nao?"

[aunty_marion]

OK, who put the cat out, then?

[erastes.livejournal.com]

*Laughs*

Min? Min? Did you put the cat out Min?

No.. Henry, why should I do that?

It was on fire, Min....

[leni-jess.livejournal.com]

Wonderful pic - good memory of good times, too.

The cat speaks: "Get your own! This one's mine!"

Where did you find that?

[leni-jess.livejournal.com]

I hope you don't mind, but I liked the pic so much I went ahead and made an icon. *grovel?*

[erastes.livejournal.com]

lol--i love it! i found the pic while googling firemen and cats!

[leni-jess.livejournal.com]

Thanks, for both!

The picture's better than the icon, though - the cat's expression is to die for.

[justholdstill.livejournal.com]

I am wildly curious to know just why you were googling firemen and cats! :)

[cassiopaya.livejournal.com]

"Hey Jackass! It was warm in there!"

[angelabenedetti.livejournal.com]

Wait, they were upset because you haven't posted reviews about books you'd bought?? They didn't give them to you, they weren't free, they weren't review copies, they were just books you bought yourself? Wow. I wonder what the weather's like on their planet. [eyeroll]

Angie

[erastes.livejournal.com]

Yes - it wasn't aimed at me as "Speak Its Name" it was just an automatic email sent - i assume - to everyone who hadn't reviewed the books they'd bought.

Very customer friendly - and I won't be back.

It was Smashwords, btw.

[angelabenedetti.livejournal.com]

So, wait, they send that to every person who buys their books and doesn't post reviews? [blinkblink] I was assuming they'd recognized you as a reviewer, and were feeling entitled because of that.

Wow. :(

Angie

[erastes.livejournal.com]

Love it! I submitted it to LOL cats, i've never been lucky to get on the site, but I live in hope.

[erastes.livejournal.com]

It was for my Jessewave post this week - about uniforms.

http://www.reviewsbyjessewave.com/?p=18456

[vdiamond.livejournal.com]

Mark Coker is very hands-on and involved with his site. You may want to send an email telling him why he's lost you as a customer.

I sent an inquiry email to the site and had an answer from him within two hours.

If it's an automated email then they can certainly change the settings or copy so it doesn't piss off customers. Your point makes sense; it does feel rude.

Review reminders

[(Anonymous)]

Hi Erastes, I'm sorry you found the review reminder intrusive. At Smashwords, we send out the following email, pasted below, to customers who haven't reviewed the books they purchased. It's automatically generated, and we provide a hyperlink that allows the receiver to instantly opt out of all future review reminders.

We've had this feature in place for nearly 18 months, and to my knowledge this is the first time we've ever heard anyone complain about it. Most Smashwords readers and authors seem to appreciate it.

However, it's not my place to tell you how you should feel about it, so again, please accept my apologies if you found it intrusive. I would hope you'll reconsider your decision to leave us. To control all your communications preferences at Smashwords, visit https://www.smashwords.com/account and you'll see "Communications Preferences" is at the top of the page (because we really don't want to send you anything you don't want!).

Best wishes,
Mark Coker
Founder
Smashwords
http://www.smashwords.com


-------------

Dear [first name lastname],

Thank you for purchasing from Smashwords three weeks ago. According to our records, you haven't yet reviewed everything you bought. If you enjoyed a title, won't you please take a moment to write your review? Reviews help other Smashwords members make more informed purchase decisions and help authors market their books.

To write a review, simply follow the link to the book's page and click "Review Book":

* Beyond Compassion
http://www.smashwords.com/books/view/XXXX

Reviews are also a great way for you to build your own presence on the site. Once you write a review, you will be credited as the author of the review and other Smashwords members will be able to click on your screen name to visit your member page, where they can read your other reviews, as well as any other optional information you care to share such as your photo and bio. And of course if you're an author yourself, and fellow readers find your reviews informative, then your book reviews serve as a nice indirect way to help other readers discover the books you've written when they click on your screenname to view your other reviews.

If you no longer wish to receive these reminders, please click the following link:
http://www.smashwords.com/unsub/reviewreminder/XXX

Thanks for supporting Smashwords authors!

Sincerely,
The Smashwords Team

Re: Review reminders

[erastes.livejournal.com]

Thanks Mark - I changed my status yesterday and won't be getting the reminders.