erastes: (Default)
[personal profile] erastes

You’ve got to love (sarcastic face) the pure idiocy of some help desks:

I’ve been trying to order Assassin’s Creed 3 from GAME. However, I want to have it on the day of release and on reading their FAQ it seems i have to order UK Order Express – all their deliveries are normally free, but UK Order Express will post it in advance.

So, I go through the motions, get to the checkout online and there’s no option for UK Order Express delivery.

I write an email to customer services and get an auto-response back saying they normally respond within 48 hours (speedy then <<<—more sarcasm) but due to an unprecedentedly huge use they are not meeting that target.

After six days I got pissed off and as they had ignored my email chasing them up on day four, I started being rude via Twitter. Ah – the wonders of Twitter.  That got a response!  They asked me to DM and I pointed out my problem. “all i wanted to know was how to order special delivery on ASsCreed3 on pre order as it's not an option on checkout”

Lo and behold I had an email almost immediately.

And this is what it said; (although I think you can probably guess…)

I can confirm that you need to select UK Order Express which will cost £4.95, however this should ensure that your order arrives on release date.


IS IT ME???? it’s not me, is it?


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